In today's fast-paced business environment, organizations must constantly evolve to stay competitive. However, change efforts can have far-reaching impacts across the entire system. No change to one part of an organization can ever be made without potential organizational impacts. This is where human-centered design (HCD) comes in, offering a holistic approach that prioritizes the needs [...]
Imagine a bustling kitchen in a high-end restaurant. The head chef stands at the center, orchestrating a symphony of sizzling pans, chopping knives, and fragrant aromas. Each sous-chef, line cook, and kitchen porter knows their role perfectly—at least in theory. But in this kitchen, there’s a problem. The staff is working in silos, each focused [...]
Creating an Environment Where Change Thrives Beyond Communication and Training "When a flower doesn’t bloom, you fix the environment, not the flower." Alexander Den Heijer In any organization, successful change isn't just about communication and training. It’s about adjusting the environment to support and sustain new behaviors. This article will delve into the multiple levers [...]
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