In our recent collaboration with a large governmental organization, we embarked on a significant change management initiative aimed at professionalizing defense procurement. The journey spanned three phases: Assessing, Solutioning, and Implementation. Throughout each phase we realized the power of collective problem solving which ensured the workforce was engaged and invested in the transformation from the [...]
In today's fast-paced business environment, organizations must constantly evolve to stay competitive. However, change efforts can have far-reaching impacts across the entire system. No change to one part of an organization can ever be made without potential organizational impacts. This is where human-centered design (HCD) comes in, offering a holistic approach that prioritizes the needs [...]
Imagine a bustling kitchen in a high-end restaurant. The head chef stands at the center, orchestrating a symphony of sizzling pans, chopping knives, and fragrant aromas. Each sous-chef, line cook, and kitchen porter knows their role perfectly—at least in theory. But in this kitchen, there’s a problem. The staff is working in silos, each focused [...]
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